Manual Unsubscribe | Axios HQ

Manual Unsubscribe

Likely Shrew

We should be able to manually unsubscribe someone without having to remove the email address. Right now, if a user asks us to manually Unsubscribe (happens on every send), we don't have a way to do this without removing the email address. Which means it could be added back on error.

January 29, 2024

Kwam Brew-Hammond

In this case, oftentimes, recipients respond with "unsubscribe" rather than click the link. While Mike and the Codeable team van remove them from series' audiences, they would actually like to be able to manage their suppressions list. 
This way should a recipient respond to unsubscribe from a one-off or a series, they can put them on the suppressions list to receive no communications
--- Added to recent Canny post as well

Matt Auger

Hi Mike - We offer an unsubscribe link that is available in your settings. When someone unsubscribes from a series we remember the unsubscribe even if you update your audience, so you don't have to worry about emailing them again mistakenly. This page has more info: https://help.axioshq.com/managing-your-recipients